Empower your veterinary team with confident communication
Veterinary workshops and training that elevate your client experience and improve care with insights from clinical and behavioural science.
![two women sitting down talking to each other](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/666ba0cf12728e022ff27dc1_InsideMinds%20-%20Workshops%2C%20training%2C%20CX%2C%20marketing%20communications%2C%20Veterinary%20Professionals%20-%2019.jpg)
![a woman writing on a white board with sticky notes](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/666bae0524a07753ab7ca9ac_InsideMinds%20-%20Workshops%2C%20training%2C%20CX%2C%20marketing%20communications%2C%20Veterinary%20Professionals%20-%2020.jpg)
Does your veterinary team dread some client conversations?
When client interactions become challenging, veterinary teams can feel underprepared and overwhelmed. This leads to:
Lack of clarity on the right choice for the patient
Poor perceptions of value
Avoidance of certain issues, especially price
We believe that your team should always feel prepared and confident — and we'd like to show you the way.
Use behavioural science to transform your veterinary business
Our workshops and training programs are designed to equip veterinary professionals with the knowledge and skills they need to excel.
Communicate with clients confidently
Always be prepared with the right words to communicate in a way that motivates clients to take action and care for their animals effectively.
Apply what you learn immediately
Establish trust and cultivate stronger relationships with clients by integrating our tools and techniques into your day-to-day work right away.
Tailored to fit your needs specifically
Personalise each workshop to fit your team's needs and the challenges your practice is facing, ensuring every session is valuable.
Trusted by
![](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6662bc8c47b0a909367aff14_insidemind-veneretary-referrals-logo.png)
![the logo for the arn veterinary group](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79ff57c3a163025647d_insideminds-vet-arun-logo.png)
![the logo for shakespeare theatre](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79ea3b21d7fbbccfe8b_insideminds-shepherd-logo.png)
![cockburn vets logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79c06679fabd7826bc7_insideminds-cockburn-vets.png)
![a purple and black logo with the words b & b](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79cc3fff97365306c06_insideminds-bicester-vets-logo.png)
![vet broadway logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7b46bcdcc77773fe35a_insideminds-broadway-vet-logo.png)
![a purple and black medical logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79a08db398718e89d88_insideminds-medical-ethics-logo.png)
![a black and purple type of font with a black background](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7997e62e0c924acdb7a_insideminds-trimble-group-logo.png)
![a purple circle with the word ceva on it](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7994f8b33c7b0024cf1_insideminds-ceva-logo.png)
![the logo for the webinar logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7997994e9804b2bafdb_insideminds-webinar-vet-logo.png)
![a purple and black logo with the words tvm](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b798de7a1c364cffbacc_insideminds-tvm-logo.png)
![the logo for the ashwood veterinary center](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7974bc103afd91f651a_insideminds-ashwood-vet-logo.png)
![hills logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79706679fabd782691b_insideminds-hills-logo.png)
![the logo for the behnger ingelheim](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b797b8ad5b3f823f04b6_insideminds-boehringer-logo.png)
![a purple circle with lines going through it](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7953f8f0165bf9c5e95_insideminds-flexee-logo.png)
![human savvy logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7955d7fb05ba4d9ca98_insideminds-human-savvy-logo.png)
![petsapps logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b795241d5c033fa3d3a4_insideminds-petsapps-logo.png)
![a black and white photo with a purple logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79589ed7ce9f670b44b_insideminds-vet-dynamic-logo.png)
![](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6662bc8c47b0a909367aff14_insidemind-veneretary-referrals-logo.png)
![the logo for the arn veterinary group](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79ff57c3a163025647d_insideminds-vet-arun-logo.png)
![the logo for shakespeare theatre](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79ea3b21d7fbbccfe8b_insideminds-shepherd-logo.png)
![cockburn vets logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79c06679fabd7826bc7_insideminds-cockburn-vets.png)
![a purple and black logo with the words b & b](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79cc3fff97365306c06_insideminds-bicester-vets-logo.png)
![vet broadway logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7b46bcdcc77773fe35a_insideminds-broadway-vet-logo.png)
![a purple and black medical logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79a08db398718e89d88_insideminds-medical-ethics-logo.png)
![a black and purple type of font with a black background](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7997e62e0c924acdb7a_insideminds-trimble-group-logo.png)
![a purple circle with the word ceva on it](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7994f8b33c7b0024cf1_insideminds-ceva-logo.png)
![the logo for the webinar logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7997994e9804b2bafdb_insideminds-webinar-vet-logo.png)
![a purple and black logo with the words tvm](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b798de7a1c364cffbacc_insideminds-tvm-logo.png)
![the logo for the ashwood veterinary center](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7974bc103afd91f651a_insideminds-ashwood-vet-logo.png)
![hills logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79706679fabd782691b_insideminds-hills-logo.png)
![the logo for the behnger ingelheim](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b797b8ad5b3f823f04b6_insideminds-boehringer-logo.png)
![a purple circle with lines going through it](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7953f8f0165bf9c5e95_insideminds-flexee-logo.png)
![human savvy logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b7955d7fb05ba4d9ca98_insideminds-human-savvy-logo.png)
![petsapps logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b795241d5c033fa3d3a4_insideminds-petsapps-logo.png)
![a black and white photo with a purple logo](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/6667b79589ed7ce9f670b44b_insideminds-vet-dynamic-logo.png)
Our clients’ purr-spectives
Interactive workshops and training for veterinary businesses
InsideMinds personalises each workshop to fit the needs of your practice. Our most popular workshops include:
![InsideMinds - Workshops, training, CX, marketing communications, Veterinary Professionals](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/666be4fb8b70d6804cc02cb1_InsideMinds%20-%20Workshops%2C%20training%2C%20CX%2C%20marketing%20communications%2C%20Veterinary%20Professionals%20-%2021.jpg)
Value and price
Several things can affect how we see prices, including how the price is communicated. If customers don't fully understand the value of recommendations and feel unsure about costs associated with care, they might not make the best decisions for their animals’ health.
Our job is to frame price in a way that inspires them to do what's best for their animal. In this workshop, we'll cover:
Our job is to frame price in a way that inspires them to do what's best for their animal. In this workshop, we'll cover:
How we perceive value and price
How to communicate value meaningfully
How to help fees feel more comfortable
![a woman writing on a white board with sticky notes](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/66750134db50611978d9e0c1_InsideMinds%20-%20Workshops%2C%20training%2C%20CX%2C%20marketing%20communications%2C%20Veterinary%20Professionals%20-%2022.1.jpg)
Ethical influence
Have you ever been in a situation where you knew you were right but had trouble getting someone to see your point of view? We typically use logical arguments to convince others, but we're often swayed more by our feelings, subconscious cues, and biases.
Being able to influence others to make the best decision for animals can be a challenge, but we're here to help. In this workshop, you'll learn:
Being able to influence others to make the best decision for animals can be a challenge, but we're here to help. In this workshop, you'll learn:
The psychology of influence
How to build trust with clients
The role of memory and how to make the right things stick
What to expect from an InsideMinds workshop
Most workshops are suitable for the whole practice team, up to a maximum of 10 delegates. And the content can be flexed to fit the time that your team has.
Prepare for your workshop
We’ll listen and ask questions to make sure we understand your exact needs as we prepare your workshop. Each workshop is tailored for your team with meticulous attention to detail.
Learn with your team
Our veterinary workshops are designed to be memorable. We engage your team so their new knowledge is easily recalled at the point when they need it most – when they’re back in front of clients.
Debrief and execute
Our support doesn’t end after the workshop. We include one month of phone and email support for your team with every workshop. We’ll help them reinforce learning and overcome challenges.
FAQs
Find answers to frequently asked questions about our services, processes, and expected outcomes.
What format are InsideMinds workshops?
How many people can attend?
What if we can’t get all the team together at one time?
What if we need to postpone or cancel?
How long are InsideMinds workshops?
We feel we need something bespoke – is that possible?
Thank you!
Thanks for subscribing to our mailing list. Your ebook will land in your inbox very shortly. If you don't see it, please check your junk folder.
Oops! Something went wrong while submitting the form.
![InsideMinds - Workshops, training, CX, marketing communications, Veterinary Professionals](https://cdn.prod.website-files.com/664e7dd595fce28e29371c23/666beb0ec4dfd7b65b13766b_InsideMinds%20-%20Workshops%2C%20training%2C%20CX%2C%20marketing%20communications%2C%20Veterinary%20Professionals%20-%2023.jpg)
Unleash the power of behavioural science to help animals thrive
Drive meaningful change in your veterinary business through InsideMinds’ veterinary workshops and training.
Request a workshop
Equip your team to communicate with clients more effectively.
Oops! Something went wrong while submitting the form.